# TwiML™️ Voice: \ The `` TwiML instruction allows you to start a stream on a phone call and send that stream to one of the available partners via a configured [SIPREC Connector](https://console.twilio.com/us1/develop/add-ons/catalog?tags=stream_connectors). Twilio operates as a Session Recording Client (SRC) for SIPREC, while Twilio's partners, such as Gridspace, operate as Session Recording Servers (SRS). Alternatively, you can provision your own SRS using the [Twilio SIPREC Connector](https://console.twilio.com/us1/develop/add-ons/catalog?tags=stream_connectors). The SRC sends the SIPREC media to be recorded to the SRS. The SRS is responsible for storing/processing the media. The most basic use of `` is: ```xml ``` This TwiML instructs Twilio to fork the audio stream of the current call and send it in real-time to the configured connector. There are a maximum of **four** forked streams allowed per call. By default, `` uses two forked streams: one for the inbound track and one for the outbound track. Dual-Tone Multi-Frequency (DTMF) tones aren't sent to the connector. `` starts the audio stream asynchronously and immediately continues with the next TwiML instruction. If there is no instruction, the call will be disconnected. In order to avoid this, provide a TwiML instruction to continue the call. Any communication issues encountered while streaming media to the partner will be reported in the Twilio Debugger with additional information about the failure. ## Configuring a SIPREC Connector \[#configure-siprec-connector] Connectors are configured in Marketplace to ensure that the credentials needed to send the stream to a partner are stored securely. You can install and manage connectors in the [Stream Connectors Console page in Marketplace](https://console.twilio.com/us1/develop/add-ons/catalog?tags=stream_connectors) or via the [Marketplace API](/docs/marketplace/listings/api-overview-users) using the [InstalledAddOns Resource](/docs/marketplace/api/installed-add-ons). > \[!NOTE] > > If you'd like to use a specific partner and don't find them in the available [Stream Connectors](https://console.twilio.com/us1/develop/add-ons/catalog?tags=stream_connectors) list, contact Twilio Support directly with details about your desired partner through the [Console](https://console.twilio.com/) or [Help Center](https://help.twilio.com) to submit a ticket. ### Twilio's SIPREC Connector Configure your SIPREC Connector using the parameters below. | Parameter Name | Description | | :----------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Installed Add-On SID | The unique identifier for your connector. It's automatically configured when you install a connector. | | Unique Name | The unique name to use for your SIPREC Connector. This is the name you will use when initiating the [\ TwiML](/docs/voice/twiml/siprec) instruction or using the API. | | Use In | Specifies that the connector is available to your Voice Applications. | | Session Recording Server | The SIP URI of the server you want to stream the media to. This should be a standard SIP URI. For example, sip:name@example.com:5060. | | Credentials Header Name | The SIP header name that your recording service uses to pass the Authorization credentials. For example, `X-Auth-Token`. | | Credentials | The credential token or value for Authorization to be sent to your recording service. This value will be hidden when entered in the text box. | If you use Twilio's SIPREC Connector, the SIP URI within the `Session Recording Server` parameter supports the following optional parameters: * `secure`: Enables Secure Real-time Transport Protocol (SRTP). * `edge`: Specifies which [Twilio edge](/docs/global-infrastructure/edge-locations) your SIPREC connections will egress from. For example, to enable SRTP and set the edge location to the ashburn edge, you can set `Session Recording Server` to `sip:example.com;secure=true&edge=ashburn`. ## Attributes `` supports the following attributes: | Attribute Name | Description | Default Value | | :------------------------------------------------- | :------------------------------------------------------------------------- | :-------------- | | [name](#attributes-name) | Optional. Unique name for the Stream. | none | | [connectorName](#attributes-connector-name) | Unique name used when configuring the connector via Marketplace Add-on. | none | | [track](#attributes-track) | Optional. `inbound_track`, `outbound_track`, `both_tracks` | `inbound_track` | | [statusCallback](#attributes-statuscallback) | Optional. Absolute URL of the status callback. | none | | [statusCallbackMethod](#attributes-statuscallback) | Optional. The http method for the `statusCallback` (one of `GET`, `POST`). | none | ### name \[#attributes-name] Providing a `name` will allow you to reference the SIPREC stream directly. This name must be unique per Call SID. For instance by naming the `Stream` `my_first_siprec_stream`: ```xml ``` You can later use the unique `name` of `my_first_siprec_stream` to stop the stream. ```xml ``` ### connectorName \[#attributes-connector-name] The `connectorName` attribute must contain a unique name corresponding to the SIPREC Stream Connector installed in your Twilio Marketplace Account in the Twilio Console. Learn more in the [Configuring a SIPREC Connector](#configure-siprec-connector) section. For example, to use Gridspace Connector, use `connectorName="Gridspace_1"`, where `Gridspace_1` is the unique name specified when configuring Gridspace Connector in the Stream Connectors page. In order to start a SIPREC session, you must first [configure a SIPREC Connector](#configure-siprec-connector). ### track \[#attributes-track] The `track` attribute allows you to optionally request to receive a specific track of a call. On any given active call within Twilio there are inbound and outbound tracks, the former represents the audio Twilio receives from the call, and the latter represents the audio generated by Twilio to the call. By default Twilio always streams the inbound track of a call. To request Twilio to stream audio it generates use `outbound_track`, or to receive both tracks of a call use `both_tracks`. If `both_tracks` is used, you will receive both the [inbound and outbound media event](/docs/voice/media-streams/websocket-messages#media-message). ### statusCallback \[#attributes-statuscallback] SIPREC is a protocol that enables recording and sending streams to one of the available partners via the SIPREC connector configuration. With a status callback, you can monitor SIPREC session statuses to quickly detect and troubleshoot issues like failures or interruptions. You can subscribe to status callbacks by adding the `statusCallback` and `statusCallbackMethod` as attributes. ```xml ``` The request to the status callback contains the standard [TwiML request parameters](/docs/voice/twiml#request-parameters) and the following parameters: | Parameter | Description | | :------------ | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `AccountSid` | The SID of the [Account](/docs/iam/api/account) that created this Siprec resource. [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | | `CallSid` | The SID of the [Call](/docs/voice/api/call-resource) the Siprec resource is associated with. [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | | `SiprecSid` | The SID of the Siprec resource is associated with. [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | | `SiprecName` | The Name of the Siprec resource is associated with. [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | | `SiprecEvent` | The Event of the Siprec callback. Values can be: `siprec-started`, `siprec-stopped`, `siprec-error` [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | | `Timestamp` | The timestamp of when the Siprec callback was made. [Not PII](/docs/glossary/what-is-personally-identifiable-information-pii#fields-marked-not-pii) | If an error occurs, additional parameters `SiprecError` and `SiprecErrorCode` will provide details about the issue with the SIPREC resource. ## Passing Custom Parameters SIPREC partners often require additional metadata along with the audio stream. You can provide custom data by using `` ```xml ``` The exact names of parameters vary from partner to partner. Refer to the appropriate partner tile in the [Stream Connectors page](https://console.twilio.com/us1/develop/add-ons/catalog?tags=stream_connectors) to identify the custom parameters that need to be passed. ## Examples Start a new SIPREC stream with the name of `My SIPREC Stream` and a connector of `Gridspace_1`. Start a new SIPREC Stream ```js const VoiceResponse = require('twilio').twiml.VoiceResponse; const response = new VoiceResponse(); const start = response.start(); start.siprec({ name: 'My SIPREC Stream', connectorName: 'Gridspace_1' }); console.log(response.toString()); ``` ```py from twilio.twiml.voice_response import VoiceResponse, Siprec, Start response = VoiceResponse() start = Start() start.siprec(name='My SIPREC Stream', connector_name='Gridspace_1') response.append(start) print(response) ``` ```cs using System; using Twilio.TwiML; using Twilio.TwiML.Voice; class Example { static void Main() { var response = new VoiceResponse(); var start = new Start(); start.Siprec(name: "My SIPREC Stream", connectorName: "Gridspace_1"); response.Append(start); Console.WriteLine(response.ToString()); } } ``` ```java import com.twilio.twiml.VoiceResponse; import com.twilio.twiml.voice.Siprec; import com.twilio.twiml.voice.Start; import com.twilio.twiml.TwiMLException; public class Example { public static void main(String[] args) { Siprec siprec = new Siprec.Builder().name("My SIPREC Stream") .connectorName("Gridspace_1").build(); Start start = new Start.Builder().siprec(siprec).build(); VoiceResponse response = new VoiceResponse.Builder().start(start) .build(); try { System.out.println(response.toXml()); } catch (TwiMLException e) { e.printStackTrace(); } } } ``` ```go package main import ( "fmt" "github.com/twilio/twilio-go/twiml" ) func main() { twiml, _ := twiml.Voice([]twiml.Element{ &twiml.VoiceStart{ InnerElements: []twiml.Element{ &twiml.VoiceSipRec{ ConnectorName: "Gridspace_1", Name: "My SIPREC Stream", }, }, }, }) fmt.Print(twiml) } ``` ```php start(); $start->siprec(['name' => 'My SIPREC Stream', 'connectorName' => 'Gridspace_1']); echo $response; ``` ```rb require 'twilio-ruby' response = Twilio::TwiML::VoiceResponse.new response.start do |start| start.siprec(name: 'My SIPREC Stream', connector_name: 'Gridspace_1') end puts response ``` ```xml ``` ## IP Ranges to Allow ### Global Media IP Gateways **Public Connections - Global Media IP Range** The Public Connections Destination IP Ranges and Port Ranges are now identical across all locations: | **Secure Media (ICE/STUN/SRTP) Edge Locations** | **Protocol** | **Source IP** | **Source Port †** | **Destination IP Ranges** | **Destination Port Range** | | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------ | ------------- | ----------------- | ------------------------- | -------------------------- | | sydney (**au1** )
sao-paulo (**br1** )
dublin (**ie1** )
frankfurt (**de1** )
tokyo (**jp1** )
singapore (**sg1** )
ashburn (**us1** )
umatilla (**us2** )
roaming (**gll** ) | UDP | ANY | ANY | 168.86.128.0/18 | 10,000 - 60,000 | † The SDK will select any available port from the ephemeral range. On most machines, this means the port range 1,024 to 65,535. ### Regional Signaling IP Gateways To receive SIPREC streams from Twilio, you must allow *ALL* of Twilio's following IP address ranges and ports on your firewall for signaling traffic. Twilio doesn't guarantee which edge location the media will egress from, without using the `edge` parameter since it can depend on which PSTN-SIP Gateway delivers the call to which Twilio edge location. > \[!NOTE] > > These IP addresses are provided only for firewall configuration purposes. Not all of these IP addresses will host active gateways at a given time. However, your infrastructure must always be prepared to accept signaling traffic from any of these IP addresses. #### North America Virginia Gateways ```bash 54.172.60.0/30 which translates to: 54.172.60.0 54.172.60.1 54.172.60.2 54.172.60.3 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### North America Oregon Gateways ```bash 54.244.51.0/30 which translates to: 54.244.51.0 54.244.51.1 54.244.51.2 54.244.51.3 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### Europe Ireland Gateways ```bash 54.171.127.192/30 which translates to: 54.171.127.192 54.171.127.193 54.171.127.194 54.171.127.195 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### Europe Frankfurt Gateways ```bash 35.156.191.128/30 which translates to: 35.156.191.128 35.156.191.129 35.156.191.130 35.156.191.131 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### Asia-Pacific Tokyo Gateways ```bash 54.65.63.192/30 which translates to: 54.65.63.192 54.65.63.193 54.65.63.194 54.65.63.195 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### Asia-Pacific Singapore Gateways ```bash 54.169.127.128/30 which translates to: 54.169.127.128 54.169.127.129 54.169.127.130 54.169.127.131 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### Asia-Pacific Sydney Gateways ```bash 54.252.254.64/30 which translates to: 54.252.254.64 54.252.254.65 54.252.254.66 54.252.254.67 Ports: 5060 (UDP/TCP), 5061 (TLS) ``` #### South America São Paulo Gateways ```bash 177.71.206.192/30 which translates to: 177.71.206.192 177.71.206.193 177.71.206.194 177.71.206.195 Ports: 5060 (UDP/TCP), 5061 (TLS) ```