# Voice Integrity Onboarding in the Twilio Console

## Register your Phone Numbers to protect legitimate calls from getting mislabeled as spam

In a few clicks in the Console, you can enable Voice integrity on your Twilio Phone Numbers.

> \[!NOTE]
>
> You are considered a **direct** customer if your employees are responsible for making the calls. This includes BPOs.
>
> You are considered an **ISV** (independent software vendor) if your customers are responsible for making the calls using your product.
>
> For ISVs, there is a [REST API](/docs/voice/trusted-calling-with-shakenstir/shakenstir-onboarding#shakenstir-onboarding-with-the-trust-hub-rest-api) available to allow you to pass your customer's business information directly to Twilio to get vetted.

### Directions for **Direct Customers with no Subaccounts**

![Flowchart of voice integrity with parent account, subaccounts, business profiles, and end user identity.](https://docs-resources.prod.twilio.com/1a6987da395e094e48a878c13265a21a727e9652552db0fd0d76b438dc3d42d8.png)

1. [Create a **Primary Business Profile**](https://www.twilio.com/console/trust-hub/customer-profiles) in your Parent Account in the Trust Hub part of the Console and submit for vetting.
2. Assign phone number(s) in your account to your Primary Business Profile. This associates a single identity with the phone number(s).
3. [Create a Voice Integrity Trust Product](https://console.twilio.com/us1/account/trust-hub/voice-integrity) in the Trust Hub and submit for vetting.
4. Assign phone numbers already assigned to your Primary Business Profile identity to the Voice Integrity Trust Product.

### Directions for **Direct Customers using Subaccounts**

![Voice Integrity - Direct Customer using Subaccounts.](https://docs-resources.prod.twilio.com/acac36f6894efc882f3b980fdfce1c731d8f8714545c8f4b519296dafb06336d.png)

1. [Create a **Primary Business Profile**](https://www.twilio.com/console/trust-hub/customer-profiles) in your **Parent Account** in the Trust Hub part of the Console and submit for vetting.
2. Create a **Secondary Business Profile** under your **Subaccount** and submit for vetting (this would be same information as your Primary since you are a direct customer)
3. Assign phone number(s) from your **Subaccount** to its **Secondary Business Profile**. This associates a single identity with the phone number(s).
4. [Create a Voice Integrity Trust Product](https://console.twilio.com/us1/account/trust-hub/voice-integrity) for each **Secondary Business Profile** in the Trust Hub and submit for vetting.

   * Make sure the appropriate Subaccount is shown in the top left corner of the Console.
5. Assign phone numbers in Subaccount already assigned to your **Secondary Business Profile** to the Voice Integrity Trust Product

### Directions for **ISVs/Resellers with a Single, Top-Level Project** \[#directions-for-2]

![Flowchart showing parent account to primary business profile, secondary business profile, and voice integrity trust product.](https://docs-resources.prod.twilio.com/c069d24b2394e86435cc8411338cb9a81c0d27ecf26d9420a7b6dfe60c0b5f63.png)

1. [Create a **Primary Business Profile**](https://www.twilio.com/console/trust-hub/customer-profiles) in your **Parent Account** in the Trust Hub part of the Console and submit for vetting.
2. Create a **Secondary Business Profile** under the **Primary Business Profile** and submit for vetting.
3. Assign phone number(s) from your **Parent Account** to the **Secondary Business Profile**. This associates a single identity with the phone number(s).
4. [Create a Voice Integrity Trust Product](https://console.twilio.com/us1/account/trust-hub/voice-integrity) for each **Secondary Business Profile** in the Trust Hub and submit for vetting.
5. Assign phone numbers already assigned to your **Secondary Business Profile** to the Voice Integrity Trust Product

### Directions for **ISVs/Resellers using Subaccounts** \[#directions-for-3]

![Voice Integrity - ISV with subaccounts.](https://docs-resources.prod.twilio.com/f3470da5216f3b809d253c213119cda89f0dbae8992573726f8e00c19ba53028.png)

1. [Create a **Primary Business Profile**](https://www.twilio.com/console/trust-hub/customer-profiles) in your **Parent Account** in the Trust Hub part of the Console and submit for vetting.
2. Create a **Secondary Business Profile** under your **Customer** **Subaccount** and submit for vetting.
3. Assign phone number(s) from your **Customer Subaccount** to its **Secondary Business Profile**. This associates a single identity with the phone number(s).
4. [Create a Voice Integrity Trust Product](https://console.twilio.com/us1/account/trust-hub/voice-integrity) for each **Secondary Business Profile** in the Trust Hub and submit for vetting.

   * Make sure the appropriate Subaccount is shown in the top left corner of the Console.
5. Assign phone numbers already assigned to your **Secondary Business Profile** to the Voice Integrity Trust Product

That's it. No coding required.

Learn more about Business Profiles and other Trust Products in the [Trust Hub Docs](/docs/trust-hub).
