# Voice Integrity Onboarding

> \[!NOTE]
>
> This page provides information about Twilio's Voice Integrity onboarding process and links to onboarding directions.
>
> If you're looking for information on Voice Integration and implementation details, go to the [Increase Call Answer Rates with Voice Integrity](/docs/voice/spam-monitoring-with-voiceintegrity) page.

There are two different options for enabling Voice Integrity on your account(s):

1. Using the Twilio Console
2. Twilio's Trust Hub REST API.

You will need to know whether you are a direct customer or an ISV/Reseller.

* You are considered a **Direct Customer** if your **employees** are reponsible for making the calls. This includes Business Process Outsourcing (BPO) Call Centers.
* You are considered an **Independent Software Vendor (ISV)/Reseller** if your **customers** are responsible for making the calls using your product.

## Voice Integrity Onboarding in the Twilio Console

If you want to use the **Twilio Console** to enable Voice Integrity, refer to the [Voice Integrity Console Onboarding Instructions](/docs/voice/spam-monitoring-with-voiceintegrity/voice-integrity-onboarding/voiceintegrity-onboarding-in-the-twilio-console).

## Voice Integrity Onboarding with the Trust Hub REST API

Choose the instructions that correspond to your business structure.

* [Direct Customer, no subaccounts](/docs/voice/spam-monitoring-with-voiceintegrity/voice-integrity-onboarding/voice-integrity-trust-hub-api-direct-customer)
* [Direct Customer using subaccounts](/docs/voice/spam-monitoring-with-voiceintegrity/voice-integrity-onboarding/voice-integrity-trust-hub-api-direct-customer-subaccounts)
* [ISV/Reseller with single, top-level project](/docs/voice/spam-monitoring-with-voiceintegrity/voice-integrity-onboarding/voice-integrity-trust-hub-api-isvs-single-project)
* [ISV/Reseller using subaccounts](/docs/voice/spam-monitoring-with-voiceintegrity/voice-integrity-onboarding/voice-integrity-trust-hub-api-isvs-subaccounts)

### Prerequisites for Voice Integrity registration

To obtain an approved Voice Integrity bundle, you must do the following:

* Have an Approved Primary or Secondary Business Profile. Your Profile must include:
  * A registration authority, either an Employer Identification Number (EIN) or a Data Universal Numbering System (DUNS) number
  * A valid US business address with the correct ISO country code
  * An authorized representative with a valid US phone number
  * A functioning secure website URL (`https://`)
* Assign one or more phone numbers assigned to your Business Profile Only these assigned phone numbers can be registered for Voice Integrity.

> \[!WARNING]
>
> The API flow for Voice Integrity Private Beta is subject to change.

> \[!NOTE]
>
> Twilio's Compliance Operations team is responsible for vetting the Business Profile. The time to vet can be between 24 to 48 hours.

### When will the phone numbers registered to Voice Integrity bundle be remediated from spam label?

The time to remediation can be between 24 to 48 hours.