# Configure the inbound parse webhook Twilio SendGrid can help process email using the Inbound Parse webhook. The Inbound Parse webhook parses the contents and attachments for incoming email to a email server, then send that data to a URL of your choice. You can choose how your application handles this parsed data. For examples of the Inbound Parse webhook, see the blog posts [Parse API: Oh, What You Can Do!][] and [Microservice for Handling SendGrid Inbound Parse][]. > \[!NOTE] > > To review pre-made integrations for the Twilio SendGrid Inbound Parse webhook, see the [Library Index][]. ## Prerequisites Before you configure the Inbound Parse webhook, complete the following tasks: * Create and configure MX records. * Choose the hostname or receiving domain that receives the emails to parse. * Define the URL that receives your parsed emails. ## Create an MX record 1. Go to the MX Records page on your domain provider website.\ If you don't know who hosts your domain, contact your website administrator or networking team. 2. Create a new MX record. 3. Set the **subdomain** or **hostname** to the one that processes incoming email followed by a period (`.`). * This hostname should serve no other purpose other than parsing your incoming email. * Never change the MX record for your domain. If you do, your domain stops receiving email. 4. Set the **priority** to `10`. 5. Set the **mail server address** to `mx.sendgrid.net`. If your provider offers field for priority, type `10` before the mail server address. `10 mx.sendgrid.net.` 6. Leave the **Time to Live** or **TTL** value unchanged. 7. Click **Save** or **Add** depending on your domain provider user interface. ```text {title="Example MX record"} HOST TYPE TTL SERVER ------ ---- ---- ---------------- parse. MX 3600 mx.sendgrid.net. ``` ## Set the email server and webhook URL The inbound parse requires two parameters: * **Receiving domain**: The domain that encompasses the email servers that receive the email messages you want to parse * **Destination URL**: The URL at which your Inbound Parse webhook is hosted To configure the inbound parse webhook: 1. Log in to the [Twilio SendGrid Console][sg-console]. 2. Go to **Settings** > **Inbound Parse**. The Inbound Parse page appears. 3. Click **Add Host & URL**. The **Add Host & URL** panel appears. 4. In the **Receiving domain** fields, provide the following: * Type the *hostname* or *subdomain* for your domain in the box, if needed. * Select the *domain* from the **Domain** dropdown menu. Twilio parses all email messages sent to the receiving domain. If you set your receiving domain to the same value as your [authenticated domain][domain-auth], turn off [Automatic Security][auto-security] on the authenticated domain. Otherwise, messages sent to the receiving domain bounce in an infinite loop between the servers set as the [canonical domain name (CNAME)][cname] and the [mail exchanger (MX)][mx] records. 5. In the **Destination URL**, type the webhook URL that should receive the parsed email data. This URL must be accessible from the internet. 6. In the **Additional Options** section, select one or both of the options. * To have Inbound Parse check incoming email 2.5 MB or smaller for spam, select **Check incoming emails for spam**. Checking this box also includes the spam report and spam score in the payload. In general, spam email messages don't exceed 2.5 MB. The Twilio SendGrid-generated report marks those messages as not spam. * To URL encode both the email messages and their attachments, select **`POST` the raw, full MIME message**.\ If you don't select **`POST` the raw, full MIME message**, Twilio SendGrid URL encodes the message but not their attachments. If your code only reads URL-encoded content, it can drop attachments. 7. Click **Add**. ## Test your webhook To test the webhook, send an email from your email account to an email address on your receiving domain, like `example@example.com`. The local-part of this email address, anything before `@`, can be any single word or combination of words with three exceptions: `abuse`, `postmaster`, and `unsubscribe`. This means you can't use `abuse@subdomain.example.com`, `postmaster@subdomain.example.com`, and `unsubscribe@subdomain.example.com`. ## Examples of the payloads and their parameters ## Default Data Format | Parameter | Description | | ------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------ | | `headers` | The raw headers of the email. | | `dkim` | The verification results of any DKIM and domain keys signatures in the message. | | `content-ids` | The identifiers of the attachments included in the email message. | | `to` | A JSON object containing the email address of the recipient extracted from the message headers. | | `text` | The text-formatted form of the email message body. | | `html` | The HTML-formatted form of the email message body, if provided. | | `from` | The email sender extracted from the message headers. | | `sender_ip` | The IP address from which the email message was sent. | | `spam_report` | The content of the report [SpamAssassin][] generates. | | `envelope` | A JSON object that represents the SMTP envelope. | | `envelope.from` | The return address for the message. | | `envelope.to` | A single-element array containing the address of the recipient of the received email message | | `attachments` | The number of attachments included in email message. | | `subject` | The subject line of the email message. | | `spam_score` | The SpamAssassin rating that determines if it considers this message spam. | | `attachment-info` | A JSON object that contain one object for each attachment. | | `attachment-info.attachment{X}` | Each attachment key points to a JSON object for each attachment. `X` ranges from `0` to the total number of attachments. | | `attachment-info.attachment{X}.filename` | The name of the file if it was provided. | | `attachment-info.attachment{X}.type` | The [media type][] of the file. | | `attachment-info.attachment{X}.content-id` | A unique identifier assigned to the file. | | `charsets` | A JSON object that contains the [character sets][charset] of the values extracted from the message. | | `SPF` | The results of the [Sender Policy Framework][spf] verification of the message sender and receiving IP address. | #### View an example default payload ```text {title="Default webhook payload in multipart/form-data format"} POST /your-webhook-url HTTP/1.1 Host: example.com Content-Type: multipart/form-data; boundary=001a11447dc881e40b0537fe6d58 Content-Length: [content-length] --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="headers" Received: by mx0047p1mdw1.sendgrid.net with SMTP id n02SRiHsLZ Tue, 27 Jul 2021 15:53:29 +0000 (UTC) Received: from mail-sor-f41.google.com (mail-sor-f41.google.com [209.85.223.169]) by mx0047p1mdw1.sendgrid.net (Postfix) with ESMTPS id 09F3B1801C8 for ; Tue, 27 Jul 2021 15:53:29 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.com; s=ga1; h=mime-version:from:date:message-id:subject:to:content-type; bh=NpmKhQmfVa+5lFZlsFg3EjLQGAGOmz8+fGEXjSs1+2g=; b=OKl5gvNGYmz/YzjhGLxPwAS2B0PsQm2s/ywxSXAbmQhwOC2gaLFB8NJjfNmI7asTghsL... MIME-Version: 1.0 From: Sender Name Date: Tue, 27 Jul 2021 15:53:29 +0000 Message-ID: Subject: Different File Types To: example@example.com Content-Type: multipart/mixed; boundary="000000000000abcdef05c8c1c2d3" --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="dkim" {@sendgrid.com : pass} --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="to" example@example.com --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="from" Sender Name --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="subject" Different File Types --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="text" Here's an email with multiple attachments --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="html"
Here's an email with multiple attachments
image.png
--001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="sender_ip" 209.85.223.169 --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="envelope" {"to":["example@example.com"],"from":"sender@example.com"} --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="attachments" 2 --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="charsets" {"to":"UTF-8","from":"UTF-8","subject":"UTF-8","text":"UTF-8","html":"UTF-8"} --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="SPF" pass --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="spam_score" 0.011 --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="spam_report" Spam detection software, running on the system "mx0047p1mdw1.sendgrid.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: Here's an email with multiple attachments [image.png] Content analysis details: (0.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_MIME_NO_TEXT No text body parts --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="content-ids" {"ii_1562e2169c132d83":"attachment1"} --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="attachment-info" {"attachment1":{"filename":"image.png","name":"image.png","type":"image/png","content-id":"ii_1562e2169c132d83"},"attachment2":{"filename":"document.pdf","name":"document.pdf","type":"application/pdf"}} --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="attachment1"; filename="image.png" Content-Type: image/png [binary content] --001a11447dc881e40b0537fe6d58 Content-Disposition: form-data; name="attachment2"; filename="document.pdf" Content-Type: application/pdf [binary content] --001a11447dc881e40b0537fe6d58-- ``` ## Raw Data Format | Parameter | Description | | --------------- | -------------------------------------------------------------------------------------------------------------- | | `dkim` | The verification results of any DKIM and domain keys signatures in the message. | | `email` | A string containing the email headers, date, body, and attachments | | `to` | A JSON object containing the email address of the recipient extracted from the message headers. | | `from` | Email sender extracted from the message headers. | | `sender_ip` | The IP address from which the email message was sent. | | `spam_report` | The content of the report [SpamAssassin][] generates. | | `envelope` | A JSON object that represents the SMTP envelope. | | `envelope.from` | The return address for the message. | | `envelope.to` | A single-element array containing the address of the recipient of the received email message | | `subject` | The subject line of the email message. | | `spam_score` | The SpamAssassin rating that determines if it considers this message spam. | | `charsets` | A JSON object that contains the [character sets][charset] of the values extracted from the message. | | `SPF` | The results of the [Sender Policy Framework][spf] verification of the message sender and receiving IP address. | > \[!NOTE] > > To aid in delivery, limit the total size of your message, including the message and attachments, to 30 MB. Other inbox providers might have their own limitations. Some ISPs and companies might limit the size, type of attachments, or both, or even block them completely. ```text {title="Raw webhook payload"} array(11) { ["dkim"]=> string(22) "{@sendgrid.com : pass}" ["email"]=> string(8879) "Received: by mx0032p1mdw1.sendgrid.net with SMTP id rOkt2xLLKV Tue, 19 Jul 2016 15:06:29 +0000 (UTC) Received: from mail-it0-f45.google.com (mail-it0-f45.google.com [209.85.214.45]) by mx0032p1mdw1.sendgrid.net (Postfix) with ESMTPS id 26D6080397 for ; Tue, 19 Jul 2016 15:06:22 +0000 (UTC) Received: by mail-it0-f45.google.com with SMTP id f6so93587860ith.1 for ; Tue, 19 Jul 2016 08:06:22 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.com; s=ga1; h=mime-version:from:date:message-id:subject:to; bh=UYWCIUKTVXyV9U41l+c9+qOlpoeQGcJkKpyOAatNr3Y=; b=c1I/LcqHEJklmAThWr9Z8NKlTPHUlE/8sDSpK382fJtIQcGdUtczG0pijnUHegrFVt FDr4NehtJDD9KFvXLXboLCtObsu5HTN99ckUCCZTibZseA+J8U3jjCqTdj1fmUage5C7 //Iwi0Ndioonzhm18J7KStap66yZ69ED7UxPk= X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:from:date:message-id:subject:to; bh=UYWCIUKTVXyV9U41l+c9+qOlpoeQGcJkKpyOAatNr3Y=; b=lgmLXnmmpNcQMckjshsZsa2/8OjFZzntWYSG5XZo0fi32KHLuBLSHuNDFXn0V4ICp1 1xuT2fZCyhBSgNBiWNbjqFspdemzrBjaI1Tgm/Zz8Fv6wW2XdjpoANNQzJxfdhnecPd5 HvZ5P8+KTqjr4tAa9RmLthDc3UqhV9NRnCnhbW/AZaVQLB8eoJus92tD1GeXpBQml5XF m6vPUGrWGZWNugINkRKxIpk+2uECglAjNm4NpZIi9j7N94CxA18RC4NJ59WIsSybtIer hbCgT1Q13rvGEzvnp6FfFQVbE3DOibNqd0bh/EvZCagFVbnenNc/Q+qHtU9KqFlisSOp xh0w== X-Gm-Message-State: ALyK8tINVaZIP8YCgQbpg5ya8EnqQo76uxkXUPpDnM+kAyAQQzehFU10EgyuAe2fAmWf/muBiFDy0JDU74Eclp1/ X-Received: by 10.36.76.16 with SMTP id a16mr4479786itb.77.1468940781988; Tue, 19 Jul 2016 08:06:21 -0700 (PDT) MIME-Version: 1.0 Received: by 10.107.48.17 with HTTP; Tue, 19 Jul 2016 08:06:21 -0700 (PDT) From: Sender Name Date: Tue, 19 Jul 2016 09:06:21 -0600 Message-ID: Subject: Hello To: example@example.com Content-Type: multipart/mixed; boundary=001a11447dc881e40f0537fe6d5a --001a11447dc881e40f0537fe6d5a Content-Type: multipart/alternative; boundary=001a11447dc881e40b0537fe6d58 --001a11447dc881e40b0537fe6d58 Content-Type: text/plain; charset=UTF-8 This is a test email with 1 attachment. --001a11447dc881e40b0537fe6d58 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
This is a test email with 1 attachment.
<= div>
--
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The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see @@CONTACT_ADDRESS@@ for details. Content preview: This is a test email with 1 attachment. Content analysis details: (0.4 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 HTML_MESSAGE BODY: HTML included in message 0.3 HTML_IMAGE_ONLY_04 BODY: HTML: images with 0-400 bytes of words 0.0 T_MIME_NO_TEXT No text body parts " ["envelope"]=> string(73) "{"to":["example@example.com"],"from":"example@example.com"}" ["subject"]=> string(5) "Hello" ["spam_score"]=> string(5) "0.353" ["charsets"]=> string(47) "{"to":"UTF-8","subject":"UTF-8","from":"UTF-8"}" ["SPF"]=> string(4) "pass" } ``` ### Statistics Twilio SendGrid provides [statistics][] of how many emails it parses over time. To specify what the graph displays, adjust the statistics filters. To learn more, see [Parse Webhook Stats][]. ## Additional resources * [Parse API][]: Manage Inbound Parse Webhook settings using the Parse API (Web API v3). * [Parse Settings Subuser][]: Get current Parse settings and create, edit, and delete entries using the Subuser API (Web API v2). * [Reseller API Parse Settings][]: Get current Parse settings and create, edit, and delete entries using the Reseller API (Web API v2). * [Reseller Customer Subuser Parse Settings][]: Get current Parse settings and create, edit, and delete entries using the Reseller Customer Subuser API (Web API v2). [Library Index]: /docs/sendgrid/for-developers/sending-email/libraries/#web-api-libraries [Microservice for Handling SendGrid Inbound Parse]: https://www.twilio.com/en-us/blog/microservice-template-handle-sendgrid-inbound-parse [Parse API: Oh, What You Can Do!]: https://www.twilio.com/en-us/blog/insights/parse-api-oh-what-you-can-do [media type]: https://en.wikipedia.org/wiki/Internet_media_type [Parse API]: /docs/sendgrid/api-reference/settings-inbound-parse/create-a-parse-setting [Parse Settings Subuser]: /docs/sendgrid/api-reference/settings-inbound-parse [Parse Webhook Stats]: /docs/sendgrid/api-reference/webhooks/retrieves-inbound-parse-webhook-statistics [Reseller API Parse Settings]: /docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api [Reseller Customer Subuser Parse Settings]: /docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api [statistics]: https://app.sendgrid.com/statistics/parse_webhook [sg-console]: https://app.sendgrid.com [domain-auth]: /docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication [auto-security]: /docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication#use-automated-security [cname]: /docs/sendgrid/glossary/cname [spf]: /docs/sendgrid/glossary/spf [mx]: /docs/sendgrid/glossary/mx-record [spamassassin]: https://spamassassin.apache.org [media type]: https://en.wikipedia.org/wiki/Internet_media_type [charset]: https://en.wikipedia.org/wiki/Character_encoding