# Delete spam reports

## API Overview

Spam Reports are triggered when a recipient marks one of your emails as spam. Spam reports can only be gathered from Internet Service Providers (ISPs) that provide a feedback loop.

It is important that addresses that have marked your messages as spam be permanently removed from your send list, even if the recipients have previously opted into receiving your messages. Continuing to send to customers who have reported your email as spam can severely affect your deliverability rating.

You can also access your Spam Reports from the [Suppressions settings menu in the Twilio SendGrid App](https://app.sendgrid.com/suppressions/spam_reports).

For more information, please see our [Spam Reports documentation](/docs/sendgrid/ui/analytics-and-reporting/spam-reports/).

## Operation overview

```json
{"path":"https://api.sendgrid.com/v3/suppression/spam_reports","method":"delete","servers":[{"url":"https://api.sendgrid.com","description":"for global users and subusers"},{"url":"https://api.eu.sendgrid.com","description":"for EU regional subusers"}]}
```

**This endpoint allows you to delete your spam reports.**

Deleting a spam report will remove the suppression, meaning email will once again be sent to the previously suppressed address. This should be avoided unless a recipient indicates they wish to receive email from you again. You can use our [bypass filters](/docs/sendgrid/ui/sending-email/index-suppressions/#bypass-suppressions) to deliver messages to otherwise suppressed addresses when exceptions are required.

There are two options for deleting spam reports:

1. You can delete all spam reports by setting the `delete_all` field to `true` in the request body.
2. You can delete a list of select spam reports by specifying the email addresses in the `emails` array of the request body.

## Operation details

### Authentication

API Key

### Headers

```json
[{"in":"header","name":"Authorization","required":true,"default":"Bearer <<YOUR_API_KEY_HERE>>","schema":{"type":"string"}},{"name":"on-behalf-of","in":"header","description":"The `on-behalf-of` header allows you to make API calls from a parent account on behalf of the parent's Subusers or customer accounts. You will use the parent account's API key when using this header. When making a call on behalf of a customer account, the property value should be \"account-id\" followed by the customer account's ID (e.g., `on-behalf-of: account-id <account-id>`). When making a call on behalf of a Subuser, the property value should be the Subuser's username (e.g., `on-behalf-of: <subuser-username>`). It is important to use the Base URL that corresponds to the region of the account or Subuser you specify in the `on-behalf-of` header. See [**On Behalf Of**](/docs/sendgrid/api-reference/how-to-use-the-sendgrid-v3-api/on-behalf-of) for more information.","required":false,"schema":{"type":"string"},"refName":"#/components/parameters/OnBehalfOf","modelName":"__components_parameters_OnBehalfOf"}]
```

### Request body

```json
{"schema":{"type":"object","example":{"delete_all":false,"emails":["example1@example.com","example2@example.com"]},"properties":{"delete_all":{"type":"boolean","description":"Indicates if you want to delete all email addresses on the spam report list."},"emails":{"type":"array","description":"A list of specific email addresses that you want to remove from the spam report list.","items":{"type":"string"}}}},"encodingType":"application/json"}
```

### Responses

```json
[{"responseCode":"204","schema":{"description":""}}]
```

Delete spam reports

```js
const client = require("@sendgrid/client");
client.setApiKey(process.env.SENDGRID_API_KEY);

const data = {
  delete_all: false,
  emails: ["example1@example.com", "example2@example.com"],
};

const request = {
  url: `/v3/suppression/spam_reports`,
  method: "DELETE",
  body: data,
};

client
  .request(request)
  .then(([response, body]) => {
    console.log(response.statusCode);
    console.log(response.body);
  })
  .catch((error) => {
    console.error(error);
  });
```

```python
import os
from sendgrid import SendGridAPIClient


sg = SendGridAPIClient(os.environ.get("SENDGRID_API_KEY"))

data = {
    "delete_all": False,
    "emails": ["example1@example.com", "example2@example.com"],
}

response = sg.client.suppression.spam_reports.delete(request_body=data)

print(response.status_code)
print(response.body)
print(response.headers)
```

```csharp
using System;
using System.Collections.Generic;
using System.Threading.Tasks;
using SendGrid;

public class Program {
    public static async Task Main() {
        string apiKey = Environment.GetEnvironmentVariable("SENDGRID_API_KEY");
        var client = new SendGridClient(apiKey);

        var data =
            @"{
            ""delete_all"": false,
            ""emails"": [
                ""example1@example.com"",
                ""example2@example.com""
            ]
        }";

        var response = await client.RequestAsync(
            method: SendGridClient.Method.DELETE,
            urlPath: "suppression/spam_reports",
            requestBody: data);

        Console.WriteLine(response.StatusCode);
        Console.WriteLine(response.Body.ReadAsStringAsync().Result);
        Console.WriteLine(response.Headers.ToString());
    }
}
```

```java
import com.sendgrid.*;
import java.io.IOException;
import org.json.JSONObject;
import java.util.HashMap;
import java.util.Arrays;

public class Example {
    public static void main(String[] args) throws IOException {
        try {
            SendGrid sg = new SendGrid(System.getenv("SENDGRID_API_KEY"));
            Request request = new Request();
            request.setMethod(Method.DELETE);
            request.setEndpoint("/suppression/spam_reports");
            request.setBody(new JSONObject(new HashMap<String, Object>() {
                {
                    put("delete_all", false);
                    put("emails", Arrays.asList("example1@example.com", "example2@example.com"));
                }
            }).toString());
            Response response = sg.api(request);
            System.out.println(response.getStatusCode());
            System.out.println(response.getBody());
            System.out.println(response.getHeaders());
        } catch (IOException ex) {
            throw ex;
        }
    }
}
```

```go
package main

import (
	"fmt"
	"github.com/sendgrid/sendgrid-go"
	"os"
)

func main() {
	apiKey := os.Getenv("SENDGRID_API_KEY")
	host := "https://api.sendgrid.com"
	request := sendgrid.GetRequest(apiKey, "/v3/suppression/spam_reports", host)
	request.Method = "DELETE"
	request.Body = []byte(`{
  "delete_all": false,
  "emails": [
    "example1@example.com",
    "example2@example.com"
  ]
}`)
	response, err := sendgrid.API(request)
	if err != nil {
		fmt.Println(err.Error())
		os.Exit(1)
	} else {
		fmt.Println(response.StatusCode)
		fmt.Println(response.Body)
		fmt.Println(response.Headers)
	}
}
```

```php
<?php
// Uncomment the next line if you're using a dependency loader (such as Composer) (recommended)
// require 'vendor/autoload.php';

// Uncomment next line if you're not using a dependency loader (such as Composer)
// require_once '<PATH TO>/sendgrid-php.php';

$apiKey = getenv("SENDGRID_API_KEY");
$sg = new \SendGrid($apiKey);
$request_body = json_decode('{
    "delete_all": false,
    "emails": [
        "example1@example.com",
        "example2@example.com"
    ]
}');

try {
    $response = $sg->client
        ->suppression()
        ->spam_reports()
        ->delete($request_body);
    print $response->statusCode() . "\n";
    print_r($response->headers());
    print $response->body() . "\n";
} catch (Exception $ex) {
    echo "Caught exception: " . $ex->getMessage();
}
```

```ruby
require 'sendgrid-ruby'
include SendGrid

sg = SendGrid::API.new(api_key: ENV['SENDGRID_API_KEY'])
data = JSON.parse('{
  "delete_all": false,
  "emails": [
    "example1@example.com",
    "example2@example.com"
  ]
}')

response = sg.client.suppression.spam_reports.delete(request_body: data)
puts response.status_code
puts response.headers
puts response.body
```

```bash
curl -X DELETE "https://api.sendgrid.com/v3/suppression/spam_reports" \
--header "Authorization: Bearer $SENDGRID_API_KEY" \
--header "Content-Type: application/json" \
--data '{"delete_all": false, "emails": ["example1@example.com", "example2@example.com"]}'
```