# Segment Resources

## Technical support

Email support is available for all [Segment support plans](https://segment.com/support-plans/). If you're experiencing problems, have questions about implementing Segment, or want to report a bug, you can fill out the [support contact form](https://segment.com/help/contact/) and the Success Engineering team will get back to you.

> \[!NOTE]
>
> You need a Segment account to file a support request. If you don't have one, sign up for a free workspace and then send your request.

### Segment Support business hours

For more information about the Segment Support Team's hours and holidays see [Twilio Support business hours](https://support.twilio.com/hc/en-us/articles/223136127-Twilio-Support-business-hours).

## Segment University

[Segment University](https://university.segment.com/?utm=docs) is Segment's free, online classroom for learning the basics of Segment.

## Analytics Academy

[Analytics Academy](https://segment.com/academy/?utm=docs)  is a series of lessons designed to help you understand the value of analytics as a discipline. Analytics Academy will help you think through your analytics needs so you can start creating robust and flexible analytics systems.

## Recipes

Wondering what you can do with Segment? Check out [Segment Recipes](https://segment.com/recipes/?utm=docs) for inspiration on what you can achieve by connecting your Segment workspace to different Destinations, from tailored onboarding emails to joining and cleaning your data with third-party tools.

## Other resources

Head over to [Segment Resources](https://segment.com/resources/?utm=docs) for Segment case studies, webinars, courses, and more.

## Status Page

The [Segment Status Page](https://status.segment.com/) offers details about system metrics and reports on uptime for each part of the Segment product. You can subscribe to receive updates about ongoing incidents and view [information about past incidents](https://status.segment.com/#past-incidents).