# Discounts or Coupons

Segment currently offers coupons on an ongoing basis for non-profits and occasionally for select customers.

## Non-profits

We offer non-profit customers a $120 per month discount on our monthly [Team plan](https://segment.com/pricing/), which typically covers 10,000 MTUs per month. [Contact us](https://segment.com/help/contact) to our support team with proof of your non-profit status for more details.

## Special Promotions

We occasionally offer special promotions. Customers will be notified directly if they are eligible for a special promotion.

## Coupon FAQ

### How do coupons work?

Coupons are applied to your monthly (or annual) bill, which reduces the corresponding charge to your credit card. Coupons can either be a percentage off of your bill or a set dollar amount off of your bill. If your coupon is for a percentage off of your bill, the actual dollar value of the coupon may change as your bill may fluctuate month-to-month.

### How do I redeem a coupon?

The non-profit discount can be redeemed by reaching out to [Segment's support team](https://segment.com/help/contact/), who will verify your eligibility and apply the promotion to your account.

### Where can I view which coupons are applied to my account?

If you are curious about a promotion you are currently on, or if your workspace has a coupon applied, [contact the Segment support team](https://segment.com/help/contact/).

### Do I have to be a new Segment customer to receive a coupon?

The non-profit discount can be redeemed at any time, regardless if you're a new customer or have been with Segment for years.

### What happens when my coupon expires?

When your promotion expires, your bill returns to the normal, non-discounted rate. Certain promotions may include a follow-up discount immediately after the promotion expires.