# Twilio for Salesforce

> \[!NOTE]
>
> This Twilio product is currently available as a **Public** **Beta** release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. **Beta products are not covered by a Twilio SLA** . [Learn more about beta product support](https://help.twilio.com/hc/en-us/articles/115002413087-Twilio-Beta-product-support).

[Twilio for Salesforce](https://www.twilio.com/en-us/salesforce) is a managed package for Salesforce that brings programmable communications to your Salesforce environment.

> \[!NOTE]
>
> Are you a [Twilio Flex](/docs/flex) user? Flex has out-of-the-box support for
> Salesforce Open CTI, so you can power your Salesforce environment with
> omnichannel communications offered by Flex. Both Salesforce Classic and
> Lightning Experience integrations are supported. [Find out more over in the
> Flex docs](/docs/flex/admin-guide/integrations/salesforce).

Using Twilio for Salesforce, you can:

* [Send automated, customized SMS messages from Process Builder](/docs/salesforce/sending-sms-messages-process-builder)
* [Send customized SMS messages to Leads and Contacts associated with a Campaign](/docs/salesforce/sending-bulk-sms-messages-campaign-members)
* [Message one on one with Contacts from their Salesforce record page](/docs/salesforce/one-one-sms-messaging-contacts)
* [Interact with the Twilio REST API using a flexible Apex library](/docs/salesforce/using-twilio-rest-apis-apex)

Licenses don't expire in Sandbox environments.

For information about the free trial and pricing, see [Twilio for Salesforce](https://www.twilio.com/en-us/salesforce#pricing).

Have any questions? You can find answers to many common enquiries in the [Twilio for Salesforce FAQ](/docs/salesforce/faq).

## Get started with Twilio for Salesforce

Ready to get started? [Visit our installation and setup guide](/docs/salesforce/install).

> \[!WARNING]
>
> Twilio provides support for only the **latest** version of the
> application. To view the current app version, please visit [Twilio
> for Salesforce Changelog](/docs/salesforce/changelog).

Twilio for Salesforce includes the following Lightning components. Click on the links to learn how to set them up.

* [SMS Lightning component](/docs/salesforce/one-one-sms-messaging-contacts)
* [SMS Inbox Lightning component](/docs/salesforce/sms-inbox)
* [SMS Campaign Lightning component](/docs/salesforce/sending-bulk-sms-messages-campaign-members)

You can also take advantage of Twilio for Salesforce functionality in the Salesforce mobile app:

* [Configure the Salesforce mobile app for Twilio](/docs/salesforce/configuring-salesforce-1-mobile-app)

## Twilio for Salesforce tutorials

Once you have the package installed, and Salesforce and Twilio integrated, you're ready to work with your setup. These tutorials and guides will explain in detail how enable common features and expand functionality in Salesforce.

* [Create Chatter Notifications on Incoming SMS](/docs/salesforce/creating-chatter-notifications-inbound-messages)
* [Send Bulk SMS to Members of a Campaign](/docs/salesforce/sending-bulk-sms-messages-campaign-members)
* [How to Handle SMS Opt-Ins](/docs/salesforce/11-sms-opt-)
* [Use Personal Phone Numbers with Salesforce Contacts](/docs/salesforce/personal-phone-numbers)
* [Forward Incoming Phone Calls to Salesforce Managed Numbers](/docs/salesforce/forwarding-calls)

## Twilio for Salesforce setup and reference

Need to use other Twilio products than Messaging? Want to integrate with the Salesforce 1 Mobile application? We've got you covered with these quick guides.

* [Use the Twilio REST API from Apex](/docs/salesforce/using-twilio-rest-apis-apex)
* [Configure the Salesforce 1 Mobile App to Work with Twilio](/docs/salesforce/configuring-salesforce-1-mobile-app)

Looking to use Flex with Salesforce? See [Integrate Flex with Salesforce](/docs/flex/admin-guide/integrations/salesforce).

## What's next for Twilio for Salesforce

Have ideas on what we should be building next? Request access to our [Trailblazer Community](https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A00000020Cl), and we'll admit users of Twilio for Salesforce right away.