# Set up your Twilio Flex instance

**In just minutes**, you can spin up a [Twilio Flex](https://www.twilio.com/console/projects/create?g=/console/flex/setup\&t=96e837a3b43a8c7981af899eaae92b968887485e3f454d330a821ab7c8738d5e) contact center instance hosted by Twilio.

> \[!NOTE]
>
> Prefer to get started by watching a video? Check out our [collection of Flex video tutorials and demos](https://www.youtube.com/playlist?list=PLqrz4nXepkz4wXHPRc1NdPEajPJ8cbNKI).

## Sign up for Twilio and create a new Flex account

Before you can work with Flex, you'll need to [sign up for a Twilio account](https://www.twilio.com/try-twilio) or log in to your existing account.

1. Sign in to [Twilio Console](https://www.twilio.com/console). If you don't already have a Twilio account, you can [create a free trial account](https://www.twilio.com/try-twilio). You need an existing Twilio account to create a new Flex account.
2. Navigate to the **[Flex Overview](https://console.twilio.com/us1/develop/flex/overview)** page. There are two ways to add Flex:
   * To create a new Flex account, [create a new Flex account here](https://www.twilio.com/console/projects/create?g=/console/flex/setup\&t=96e837a3b43a8c7981af899eaae92b968887485e3f454d330a821ab7c8738d5e). Select **Flex** as what you'll use this account for. When you create a new Flex account, we'll automatically provision a new phone number for you that can accept voice calls and SMS.
   * Public beta: If you want Flex to have access to the existing phone numbers and other resources on your account, review the terms and select the box to agree, then click **Add Flex**.
     * Note: This method of adding Flex to your account is in public beta. This means that some features are not yet implemented and others may be changed before the product is declared as generally available. Public beta products are not covered by a SLA.
3. Give your account a name. This name can be anything you want to identify your Flex account.

And there you have it - a cloud-hosted contact center running on Twilio!

> \[!NOTE]
>
> You can always get back to your instance by visiting [https://flex.twilio.com](https://flex.twilio.com/).

### Where to next?

* [Test the Sample Voice, SMS, and Chat Experience](/docs/flex/admin-guide/setup/messaging/test-channels)