# Gateway Call Metrics ## Captured `com.twilio.voice.insights.call-metrics.gateway` Gateway Call Metrics Captured events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the [Webhook](/docs/events/webhook-quickstart) or [Kinesis](/docs/events/eventstreams-quickstart) quickstarts and refer to the [product documentation](/docs/voice/voice-insights/advanced-features). **Examples** ```json { "specversion" : "1.0", "type" : "com.twilio.voice.insights.call-metrics.gateway", "source" : "AB00000000000000000000000001", "id" : "NO00000000000000000000000001", "dataschema" : "https://events-schemas.twilio.com/VoiceInsights.CallMetric/2", "datacontenttype" : "2025-10-08T07:17:02.363Z", "data" : { "timestamp" : "2023-10-05T14:48:00.000Z", "call_sid" : "CA0000000000000000000000000000001", "account_sid" : "AC0000000000000000000000000000001", "edge" : "unknown_edge", "direction" : "inbound", "carrier_edge" : { "interval" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "cumulative" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "codec" : 0, "codec_name" : "pcmu", "metadata" : { "region" : "us1", "twilio_ip" : "172.0.0.130", "external_ip" : "172.0.0.130", "edge_location" : "ashburn" } }, "client_edge" : { "interval" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "cumulative" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "codec" : 0, "codec_name" : "pcmu", "metadata" : { "region" : "us1", "twilio_ip" : "172.0.0.130", "external_ip" : "172.0.0.130", "edge_location" : "ashburn" } }, "sip_edge" : { "interval" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "cumulative" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "codec" : 0, "codec_name" : "pcmu", "metadata" : { "region" : "us1", "twilio_ip" : "172.0.0.130", "external_ip" : "172.0.0.130", "edge_location" : "ashburn" } }, "sdk_edge" : { "interval" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "cumulative" : { "codec" : 0, "codec_name" : "pcmu", "packets_received" : 0, "packets_sent" : 0, "packets_lost" : 0, "packets_loss_percentage" : 0.0, "jitter" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "rtt" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "mos" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_in" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "audio_out" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "latency" : { "min" : 0.0, "max" : 10.0, "avg" : 5.0, "value" : 3.0 }, "bytes_received" : 0, "bytes_sent" : 0, "packet_delay_variation" : { "d50" : 20, "d70" : 30, "d90" : 50, "d120" : 70, "d150" : 90, "d200" : 110, "d300" : 150 } }, "codec" : 0, "codec_name" : "pcmu", "metadata" : { "client_name" : "my_app", "location" : { "lat" : 20.956036, "lon" : -157.23793 }, "city" : "Honolulu", "country_code" : "US", "country_subdivision" : "HI", "ip_address" : "172.0.0.130", "sdk" : { "type" : "twilio.js", "version" : "1.2.3", "platform" : "web", "region" : "us1", "selected_region" : "us1", "browser" : { "name" : "chrome", "major" : "89", "version" : "89.0.4389.90" }, "os" : { "name" : "windows", "version" : "10" }, "device" : { "model" : "iphone", "type" : "mobile", "vendor" : "apple", "arch" : "arm" }, "engine" : { "name" : "webkit", "version" : "537.36" }, "edge_location" : "ashburn" } } } } } ``` **Versions** #### v2 (latest) > \[!NOTE] > > v2 only contains updates to the schema metadata. In other words, there are no new fields between v1 and v2. * `string` **timestamp** (required). Timestamp of metric sample. Samples are taken every 10 seconds and contain the metrics for the previous 10 seconds. * `string` **call\_sid** (required). The unique SID identifier of the Call. * `string` **account\_sid** (required). The unique SID identifier of the Account. * `string` **edge** (required). The Twilio media edge this Metric was captured on. * `string` **direction** (required). The Direction of the media stream from the perspective of the Twilio media edge. * `object` **carrier\_edge**. The gateway metrics for the call. * `object` **interval**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `object` **cumulative**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `object` **metadata**. The gateway metadata for the call. * `string` **region** (required). The Twilio region the gateway is located in. For a list of regions, see https://www.twilio.com/docs/voice/regions. * `string` **twilio\_ip** (required). The Twilio IP address the gateway is using. * `string` **external\_ip** (required). The external IP address the gateway is using. * `string` **edge\_location** (required). The Twilio edge location the gateway is using. * `object` **client\_edge**. The gateway metrics for the call. * `object` **interval**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `object` **cumulative**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `object` **metadata**. The gateway metadata for the call. * `string` **region** (required). The Twilio region the gateway is located in. For a list of regions, see https://www.twilio.com/docs/voice/regions. * `string` **twilio\_ip** (required). The Twilio IP address the gateway is using. * `string` **external\_ip** (required). The external IP address the gateway is using. * `string` **edge\_location** (required). The Twilio edge location the gateway is using. * `object` **sip\_edge**. The gateway metrics for the call. * `object` **interval**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `object` **cumulative**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `object` **metadata**. The gateway metadata for the call. * `string` **region** (required). The Twilio region the gateway is located in. For a list of regions, see https://www.twilio.com/docs/voice/regions. * `string` **twilio\_ip** (required). The Twilio IP address the gateway is using. * `string` **external\_ip** (required). The external IP address the gateway is using. * `string` **edge\_location** (required). The Twilio edge location the gateway is using. * `object` **sdk\_edge**. The client metrics for the call. * `object` **interval**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `object` **cumulative**. The metrics for the call. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `integer` **packets\_received**. The number of packets received during the call. * `integer` **packets\_sent**. The number of packets sent during the call. * `integer` **packets\_lost**. The number of packets lost during the call. * `number` **packets\_loss\_percentage**. The percentage of packets lost during the call. * `object` **jitter**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **rtt**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **mos**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_in**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **audio\_out**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `object` **latency**. The Stats object represents statistical data related to a specific metric, providing insights into its distribution and central tendencies. It includes key statistical measures such as minimum, maximum, and average values. * `number` **min** (required). The minimum value observed for the metric during the measurement period. * `number` **max** (required). The maximum value observed for the metric during the measurement period. * `number` **avg** (required). The average (mean) value of the metric calculated over the measurement period. * `number` **value**. The current value of the metric at the time of measurement. * `integer` **bytes\_received**. The number of bytes received during the call. * `integer` **bytes\_sent**. The number of bytes sent during the call. * `object` **packet\_delay\_variation**. The PacketDelayVariation object represents the distribution of packet delay variations (PDV) in milliseconds, providing insights into the variability of packet arrival times during a VoIP call. PDV is a critical metric for assessing the quality of real-time communications, as high variability can lead to issues such as jitter and degraded audio quality. * `integer` **d50** (required). The 50th percentile of packet delay variation (PDV) in milliseconds, indicating that 50% of packets experienced a delay variation less than or equal to this value. * `integer` **d70** (required). The 70th percentile of packet delay variation (PDV) in milliseconds, indicating that 70% of packets experienced a delay variation less than or equal to this value. * `integer` **d90** (required). The 90th percentile of packet delay variation (PDV) in milliseconds, indicating that 90% of packets experienced a delay variation less than or equal to this value. * `integer` **d120** (required). The 120th percentile of packet delay variation (PDV) in milliseconds, indicating that 120% of packets experienced a delay variation less than or equal to this value. * `integer` **d150** (required). The 150th percentile of packet delay variation (PDV) in milliseconds, indicating that 150% of packets experienced a delay variation less than or equal to this value. * `integer` **d200** (required). The 200th percentile of packet delay variation (PDV) in milliseconds, indicating that 200% of packets experienced a delay variation less than or equal to this value. * `integer` **d300** (required). The 300th percentile of packet delay variation (PDV) in milliseconds, indicating that 300% of packets experienced a delay variation less than or equal to this value. * `integer` **codec**. The codec used for the call, represented as an integer payload type. * `string` **codec\_name** (required). The name of the codec used for the call. * `object` **metadata**. The client metadata for the call. * `string` **client\_name** (required). The name of the client application using the SDK. * `object` **location**. The location of the client. * `number` **lat** (required). The latitude of the client's location. * `number` **lon** (required). The longitude of the client's location. * `string` **city** (required). The city of the client's location. * `string` **country\_code** (required). The ISO 3166-1 alpha-2 country code of the client's location. * `string` **country\_subdivision** (required). The subdivision (state, province, etc.) of the client's location. * `string` **ip\_address** (required). The IP address of the client. * `object` **sdk**. The Twilio SDK information of the client. * `string` **type** (required). The type of Twilio SDK used (e.g., 'twilio.js' for the Twilio JavaScript SDK). * `string` **version** (required). The version of the Twilio SDK being used. * `string` **platform** (required). The platform on which the Twilio SDK is running (e.g., 'web', 'ios', 'android'). * `string` **region** (required). The region the SDK is configured to use. For a list of regions, see https://www.twilio.com/docs/voice/regions. * `string` **selected\_region** (required). The actual region the SDK selected to connect to. For a list of regions, see https://www.twilio.com/docs/voice/regions. * `object` **browser**. The browser information of the client. * `string` **name** (required). The name of the browser. * `string` **major** (required). The major version of the browser. * `string` **version** (required). The full version of the browser. * `object` **os**. The operating system information of the client. * `string` **name** (required). The name of the operating system. * `string` **version** (required). The version of the operating system. * `object` **device**. The device information of the client. * `string` **model** (required). The model of the device. * `string` **type** (required). The type of the device. * `string` **vendor** (required). The vendor of the device. * `string` **arch** (required). The architecture of the device. * `object` **engine**. The engine information of the client. * `string` **name** (required). The name of the engine. * `string` **version** (required). The version of the engine. * `string` **edge\_location** (required). The Twilio edge location the SDK is connected to. The full specification for version 2 is also available as a [JSON schema](https://events-schemas.twilio.com/VoiceInsights.CallMetric/2). #### v1 * `string` **timestamp** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **call\_sid** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **account\_sid** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **edge** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **direction** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **carrier\_edge**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **interval**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **cumulative**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **metadata**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **region** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **twilio\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **external\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **edge\_location** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **client\_edge**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **interval**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **cumulative**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **metadata**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **region** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **twilio\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **external\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **edge\_location** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **sip\_edge**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **interval**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **cumulative**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **metadata**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **region** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **twilio\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **external\_ip** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **edge\_location** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **sdk\_edge**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **interval**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **cumulative**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **packets\_lost**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **packets\_loss\_percentage**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **jitter**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **rtt**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **mos**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_in**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **audio\_out**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **latency**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **min** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **max** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **avg** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **value**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_received**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **bytes\_sent**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **packet\_delay\_variation**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d50** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d70** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d90** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d120** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d150** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d200** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **d300** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `integer` **codec**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **codec\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **metadata**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **client\_name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **location**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **lat** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `number` **lon** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **city** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **country\_code** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **country\_subdivision** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **ip\_address** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **sdk**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **type** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **version** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **platform** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **region** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **selected\_region** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **browser**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **major** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **version** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **os**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **version** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **device**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **model** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **type** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **vendor** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **arch** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `object` **engine**. Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **name** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **version** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. * `string` **edge\_location** (required). Https://www.twilio.com/docs/voice/insights/api/call-metrics-resource. The full specification for version 1 is also available as a [JSON schema](https://events-schemas.twilio.com/VoiceInsights.CallMetric/1).