# phone\_change\_canceled

This event is triggered when a user cancels a phone change request.

phone\_change\_canceled is a **User/Admin** event, and will be generated for OneCode, SoftToken, and OneTouch usage.

## Event attributes

| event                                           | The name of the event                                                                                                                     |
| ----------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| objects.app.s\_account\_sid                     | The Twilio ID of the account                                                                                                              |
| objects.app.s\_device\_app                      | The authentication application being used by the device; this will be authy, a custom branded customer app name, or an SDK-based app name |
| objects.app.s\_id                               | The ID of the customer app                                                                                                                |
| objects.app.s\_type                             | The type of the customer app; either full or trial                                                                                        |
| objects.phone\_change.s\_current\_phone\_number | The customer's original phone number in a phone change request; hashed for user privacy                                                   |
| objects.phone\_change.s\_id                     | The ID of the phone change                                                                                                                |
| objects.phone\_change.s\_new\_phone\_number     | The new phone number in a phone change request; hashed for user privacy                                                                   |
| objects.phone\_change.s\_status                 | The status of the request; possible values are- pending, approved, denied, undecided, conflicts, merge\_approved, or ready\_to\_review    |
| objects.user.s\_authy\_id                       | The user's Authy ID                                                                                                                       |
| objects.user.as\_authy\_ids                     | A list of Authy IDs associated with a user; a user may have multiple Authy IDs if they created and then merged multiple accounts          |
| objects.user.b\_banned                          | Whether or not the user is banned                                                                                                         |
| objects.user.s\_country\_code                   | The country code of the user's phone number                                                                                               |
| objects.user.s\_locale                          | The locale of the user                                                                                                                    |
| objects.user.s\_phone\_number                   | The user's phone number                                                                                                                   |
| request.id                                      | The unique ID of the request                                                                                                              |
| request.ip                                      | The IP address where the request originated                                                                                               |
| time                                            | The datetime when the event happened                                                                                                      |