# 64102: ConversationRelay: Unable to Connect to Websocket URL

Log Type: APPLICATION

Log Level: ERROR

## Description

A 64102 Error is an indication there is something wrong with the `<ConversationRelay>` url parameter when Twilio attempted to connect to it.

### Possible causes

* The url parameter was incorrectly entered
* There is not a websocket server available at the url
* The websocket server at the url is not responding correctly

### Possible solutions

* Make sure the url parameter was entered correctly
* Make sure the websocket server is running at said url
* Make sure the websocket server is healthy and able to respond properly