# 64012: Pay: Payment Gateway rejected the card.

Log Type: APPLICATION

Log Level: ERROR

## Description

### Pay: Payment Gateway rejected the card.

A 64012 Error is an indication that the provided card was rejected by the Payment Gateway.

### Possible causes

* The card used was rejected by the Payment Gateway.

### Possible solutions

* Check the PaymentError in the response for more detailed information from the Payment Gateway.
* Prompt the user about the card information again.