# 64002: Pay: Service unavailable.

Log Type: TWILIO

Log Level: ERROR

## Description

### Pay: Service unavailable.

A 64002 Error is an indication that there is an internal server error and some internal services failed.

### Possible causes

* Some internal services in Twilio were not available.
* Payment provider not available.

### Possible solutions

* Try to retry the request.
* If the error persists, please [contact us](/help/contact) and we can help you resolve the issue.
* Note the time of the error and what you were trying to do when it occurred.