# 63038: Account exceeded the daily messages limit

Log Type: TWILIO

Log Level: ERROR

## Description

Twilio returns this error when an account exceeds the maximum number of messages permitted within a rolling 24 hour window.

### Possible causes

The account sent more messages than allowed during a 24 hour period.

### Possible solutions

* Wait until the next day for the 24 hour window to reset, or contact Twilio Support to request a higher limit.
* Check the [Twilio Help Center](https://help.twilio.com/) or your email inbox or spam folder for outreach from Twilio with steps to remove or raise the daily limit.

## Additional resources

* [Messaging Insights](/docs/messaging/features/messaging-insights)
* [Account Based Throughput Overview](/docs/messaging/guides/account-based-throughput-overview)
* [Twilio Will Bill For Failed Messages Starting September 30, 2024](https://www.twilio.com/en-us/changelog/twilio-will-bill-for-failed-messages-starting-september-30--2024)