# 63025: Media already exists

Log Level: ERROR

## Description

Media is a subresource of Messages. Twilio creates and stores it when you send MMS or WhatsApp images, or when you receive media. If a request tries to upload media that already exists, Twilio returns a conflict error.

### Possible causes

* The media content already exists. Conflict in uploading the media.

### Possible solutions

* Delete the related Media subresource if you need to replace the stored file. Twilio retains stored media until you delete it.
* If you need the existing file, fetch or list the Media subresource through the API instead of uploading another copy.
* If the media comes from a URL, make sure the URL is publicly accessible and does not require authentication. Twilio must be able to reach the file.

#### Additional resources

* [Send SMS and MMS messages](/docs/messaging/tutorials/how-to-send-sms-messages)
* [Media subresource](/docs/messaging/api/media-resource)