# 63003: Channel could not find To address

Log Type: APPLICATION

Log Level: ERROR

## Description

You have tried to send a message to a To address that is inactive or invalid.

### Possible causes

* The To address is no invalid or longer belongs to a mobile user
* The To address was entered or formatted incorrectly

### Possible solutions

* Ensure you have provided the correct To address for the user you are trying to reach
* Ensure that the To address is still active