# 60730: The provided display name, logo, or call reason contains prohibited content

Log Type: TWILIO

Log Level: ERROR

## Description

The display name, logo, or call reason contains prohibited content, including SHAFT elements, offensive material, or promotes illegal activities.

### Possible causes

The Display Name, logo, or Call Reason must not contain SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco), prohibited terms (e.g., FBI, Medicare, Police, Government), or any offensive, profane, defamatory, or racially insensitive language. Additionally, content promoting illegal activities—including drugs, gambling, or violence—is strictly prohibited, even if part of a legal name.

### Possible solutions

Kindly review the error message and contact Twilio Support with the corrected information to complete the branding process for the affected number(s).