# 60729: The phone number is associated with a different business name.

Log Type: TWILIO

Log Level: ERROR

## Description

The phone number is associated with a different business name.

### Possible causes

The phone number is currently branded under a different business name. This situation may arise if a previous owner released the number without removing the brand information from the third-party vendor.

### Possible solutions

Please provide a Letter of Authorization (LOA) to Twilio Support, confirming ownership of the number, to proceed with reprovisioning.