# 60608: Lookup Error

Log Type: CARRIER

Log Level: ERROR

## Description

Lookup provider replied with an error

### Possible causes

The Lookup request was received but failed during processing due to an error encountered with downstream providers.

### Possible solutions

* Retry request to rule out transient issues.
* If error persists, [contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.