# 60520: SNA URL Failed

Log Type: TWILIO

Log Level: ERROR

## Description

### Possible causes

The Verification request was received and failed due to an error related to invoking the SNA URL.

### Possible solutions

* Retry Verification using a channel other than Silent Network Auth for this end user.
* [Contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.