# 60519: SNA Verification Result Pending

Log Type: TWILIO

Log Level: ERROR

## Description

### Possible causes

The Verification request was received and is still pending completion.

This can happen when:

* A Verification Check is performed on a Verification that is still in progress.
* A Verification was created for a phone number whose carrier is not supported for the selected Twilio Region. For example, if an SNA Verification was created for a UK phone number using the US1 Region instead of the IE1 Region. In this case, the Verification request will never complete.

### Possible solutions

* Confirm the Verification Check is performed only after a HTTP 200 Response is received from invoking the SNA URL.
* Retry if the Verification is still in its validity window and has not expired.
* Confirm the Verification was created in the correct Twilio Region for the phone number, see [Using Verify Silent Network Auth with Twilio Regions ](/docs/verify/using-verify-silent-network-auth-with-twilio-regions)for more detailed information. If it was not, retry Verification using correct Region.