# 60308: Challenge verification attempts limit reached

Log Type: APPLICATION

Log Level: ERROR

## Description

The maximum number of verification attempts for a Challenge has been reached.

Max. number of attempts for TOTP: 5.

HTTP status: 429

### Possible causes

Too many incorrect TOTP codes have been provided in the AuthPayload

### Possible solutions

* Create a new Challenge and verify that one.
* For TOTP, ask the user to provide the correct TOTP code or re-register them with a new Factor if they are unable to generate correct codes for the existing Factor.