# 60243: Custom messages are not supported

Log Type: TWILIO

Log Level: ERROR

## Description

Your verification is using custom messages.

### Possible causes

Verification created using custom message are not supported.

### Possible solutions

Ensure that you pass the OTP code via [custom code](/docs/verify/api/customization-options) parameter in the API request, following which it will be automatically map your incoming message to Verify default templates or migrate your custom messages to use [Verify Custom Templates](/docs/verify/api/templates)