# 60005: Downstream Carrier Error

Log Type: TWILIO

Log Level: ERROR

## Description

### Possible causes

The request was received but failed during processing due to an error while communicating with the carrier.

### Possible solutions

* Retry request to rule out transient carrier connection issues.
* If error persists, [contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.