# 53613: AWS credentials to access external S3 bucket could not be loaded

Log Level: WARNING

## Description

The AWS credentials configured in your account's recording settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.

### Possible causes

This is most likely due to the fact that the AWS Credentials resource has been removed from Twilio.

### Possible solutions

* In the recording settings section of your account's console, create and assign a new credentials entry for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).