# 53604: Failed to upload the recording to S3

Log Level: WARNING

## Description

Raised when an error prevented us from uploading the media to S3.

### Possible causes

* Despite our best efforts to upload your media to S3, we couldn't do it this time. We'll attempt again shortly.

### Possible solutions

* Please verify that any S3 configuration you've provided us is correct, such as AWS access credentials or AWS encryption key.
* If the error persists, please [contact us](/help/contact) to figure out what has happened and how to fix it!
* Note the time of the error and what you were trying to do when it occurred!