530001: Profile resolution skipped

Profile resolution was not attempted for this participant. This occurs when the participant type does not support profile resolution or when the participant's address cannot be mapped to a valid identifier.

• The participant isn't a CUSTOMER type (e.g., HUMAN_AGENT or AI_AGENT participants don't undergo profile resolution).
• The participant's address type doesn't map to a supported identifier (e.g., chat addresses like client:alice have no phone or email identifier).

• This warning is informational and doesn't indicate a failure.
• If profile resolution is expected, verify the participant type is CUSTOMER and the address is a phone number, email, or WhatsApp identifier.