# 50384: Initial state can't be 'closed

Log Type: APPLICATION

Log Level: ERROR

## Description

You are trying to set 'closed' state during conversation creation which is not allowed

### Possible causes

* 'State' parameter value is set to 'closed' which is not allowed during conversation creation

### Possible solutions

* Change 'State' parameter value to either 'active' or 'inactive' during conversation creation