# 50382: Timer can't be set without state

Log Type: APPLICATION

Log Level: ERROR

## Description

You are trying to set 'TimeToInactive' and/or 'TimeToClosed' without 'State' parameter in request during conversation creation

### Possible causes

* 'State' parameter is missing while 'TimeToInactive' and/or 'TimeToClosed' are present

### Possible solutions

* Add 'State' parameter in conversation creation request
* Remove 'TimeToInactive' and/or 'TimeToClosed' from conversation creation request