# 45744: Failed to create webchat conversation. A resource provided could not be found.

Log Type: APPLICATION

Log Level: ERROR

## Description

Failed to create webchat conversation for provided address SID. Resource not found

### Possible causes

A resource provided in create webchat conversation request could not be found by conversations API.

### Possible solutions

Ensure the account credentials and address SID provided in the request are correct and are all associated with the intended account.

Ensure there's a default messaging service configured. Read more about setting up a service [here.](/docs/conversations/fundamentals#configuring-default-conversation-services-and-messaging-services)

Read more about the create conversation request [here.](/docs/conversations/api/conversation-resource#create-a-conversation-resource)

Read more about messaging service resource [here.](/docs/messaging/api/service-resource)