# 45379: Failed to inactivate Channel. Downstream error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to inactivate a Channel `<channel sid>` due to an error from Twilio Conversations API.

### Possible causes

Conversations API returned an error

### Possible solutions

Check our status page to see if we are having an outage.

If our status page has no information, contact support with details about the requests that are failing, and we will investigate.