# 45378: Failed to inactivate Channel. Internal error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to inactivate a Channel `<channel sid>` due to an internal error.

### Possible causes

We failed to inactive a Channel due to an unexpected error condition.

### Possible solutions

Check our status page to see if we are having an outage.

If our status page has no information, contact support with details about the requests that are failing, and we will investigate.