# 45372: Failed to add Participant.  Internal error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to add a Participant to Channel `<channel sid>` due to an internal error.

### Possible causes

We failed to add a Participant to a Channel due to an unexpected error condition.

### Possible solutions

Retry the request.

Check our [status page](https://status.twilio.com/) to see if we are having an outage.

If our [status page](https://status.twilio.com/) has no information, [contact support](https://support.twilio.com/) with details about the requests that are failing, and we will investigate.