# 45360: Failed to close or delete Conversation.  Downstream error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to update Conversation `<conversation sid>` due to an error from Twilio Conversations API.

### Possible causes

Conversations API returned an error

### Possible solutions

Retry the request.

Check our [status page](https://status.twilio.com/) to see if we are having an outage.

If our [status page](https://status.twilio.com/) has no information, [contact support](https://support.twilio.com/) with details about the requests that are failing, and we will investigate.