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38000: Teams: Invalid To number


ERROR: 38000

error-38000 page anchor
VOICE
ERROR

The outbound call to a Teams number fails because the destination number is invalid. The destination Teams number must be provisioned in the account placing the call.

Possible causes

possible-causes page anchor
  • The destination Teams number might be provisioned in a different account.
  • The number might not be in the ready state. The number might be in uploading or released.
  • Verify the destination number is a Teams number provisioned in the account placing the call.
  • Check the number's state in the connector configuration.