# 33119: SIM connectivity reset not allowed

Log Type: APPLICATION

Log Level: ERROR

## Description

Raised whenever a SIM connectivity reset is requested but not permitted.

### Possible causes

* This operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.
* Your SIM either does not support this operation or is not in a status where it can connect to a cellular network.

### Possible solutions

* Try again later if there is an ongoing maintenance.
* Verify the SIM is not a Narrowband SIM.
* Ensure the SIM is either in status `ready` or `active`.