# 32602: Virtual Agent: Invalid Connector

Log Type: APPLICATION

Log Level: ERROR

## Description

A 32602 Error is an indication that the referenced connector is not a valid `<VirtualAgent>` connector.

### Possible causes

* The connector referenced by the supplied connectorName does not exist
* The connector referenced by the supplied connectorName is not a VirtualAgent connector
* The supplied TwiML is missing the connectorName attribute

### Possible solutions

* Check the connectorName attribute in your TwiML and ensure that it matches the unique name of a VirtualAgent connector