# 32014: Call is terminated because of no audio received

Log Level: WARNING

## Description

### Possible causes

* One party doesn't send audio for an extended period of time and call is terminated.

### Possible solutions

* It could be the case when one party is disconnected without hanging up due to network failure. Try to call again later.
* If this keeps happening, please contact Twilio support to enable voice trace. With voice trace enabled, Twilio can know which side stops sending audio to track down the root cause.