# 31901: Stream - WebSocket - Connection Timeout

Log Type: APPLICATION

Log Level: ERROR

## Description

The WebSocket connection request sent by the stream didn't receive any response from the server

### Possible causes

* WebSocket server is not connected to any network
* Bad IP address provided in the TwiML URL
* Intermediate elements (like ngrok) are not routing traffic
* There is a firewall blocking the traffic

### Possible solutions

* Verify server connectivity
* Verify the TwiML URL is correct
* Verify intermediate elements are routing traffic and firewall are not blocking ports