# 30956: Campaign rejected: alcohol content without required age verification detected

Log Type: APPLICATION

Log Level: ERROR

## Description

Your A2P 10DLC campaign was rejected because it contains alcohol-related content without the required age verification mechanisms. CTIA SHAFT guidelines require that any alcohol-related messaging campaign implement robust 21+ age-gate verification on all linked websites and opt-in flows. Without verified age-gating, alcohol-related campaigns cannot be approved for A2P 10DLC messaging.

### Possible causes

* **No age-gate on website:** The website URL provided in the campaign registration does not include an age verification gate that confirms visitors are 21 years of age or older.
* **Insufficient age verification method:** The website uses a simple checkbox or date-of-birth field that does not meet the CTIA standard for robust age-gate verification.
* **Age-gate bypassed or non-functional:** The age verification mechanism on the linked website can be easily bypassed, is broken, or does not appear consistently on all entry points.
* **Opt-in flow lacks age confirmation:** The SMS opt-in process does not include a step to verify the subscriber's age before enrollment.

### Possible solutions

* The rejected campaign is **not eligible for resubmission**. The campaign was rejected specifically because the required 21+ age-gate verification was missing or insufficient.
* Implement a robust age-gate verification system on your website that meets CTIA standards before registering a new campaign. The age-gate must appear before any alcohol content is accessible and must verify users are 21 or older.
* If you believe this rejection was made in error, [contact support](https://support.twilio.com).

### Additional resources

* [A2P 10DLC Registration Guide](/docs/messaging/compliance/a2p-10dlc)
* [Campaign Registration Best Practices](https://help.twilio.com/hc/en-us/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)