# 30950: Campaign rejected: Credit repair content detected

Log Type: APPLICATION

Log Level: ERROR

## Description

Your A2P 10DLC campaign was rejected because it contains credit repair content. Carrier policies prohibit A2P messaging campaigns that promote or solicit credit repair services via SMS/MMS. Credit repair messaging is classified as a prohibited content category due to the high prevalence of deceptive practices, consumer complaints, and regulatory enforcement actions associated with credit repair solicitations through messaging channels.

### Possible causes

* **Credit repair service promotion:** The campaign promotes services that claim to improve, fix, or repair consumer credit scores or credit reports.
* **Credit score improvement solicitation:** The campaign advertises programs that promise to remove negative items from credit reports or rapidly increase credit scores.
* **Credit repair lead generation:** The campaign collects consumer information for the purpose of marketing credit repair or credit restoration services.

### Possible solutions

* The rejected campaign is **not eligible for resubmission**. A2P 10DLC campaigns involving credit repair content are prohibited under carrier guidelines.
* Review the Credit Repair Organizations Act (CROA) and FTC guidelines regarding credit repair service marketing before considering alternative communication channels.
* If you believe this rejection was made in error, [contact support](https://support.twilio.com).

### Additional resources

* [A2P 10DLC Registration Guide](/docs/messaging/compliance/a2p-10dlc)
* [Campaign Registration Best Practices](https://help.twilio.com/hc/en-us/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)