# 30932: Campaign rejected: Opt-in data shared with third parties without proper disclosure in privacy policy

Log Type: APPLICATION

Log Level: ERROR

## Description

Your A2P 10DLC campaign was rejected because opt-in consent data is being shared with third parties without proper disclosure. TCPA regulations and carrier guidelines require that any sharing of consumer opt-in information with third-party entities must be clearly disclosed in your privacy policy and opt-in flow.

### Possible causes

* **Privacy policy indicates data sharing:** Your privacy policy indicates mobile information may be shared with third parties or affiliates for marketing purposes.
* **Consent shared without disclosure:** Opt-in consent is collected by one entity but shared with another entity without explicit disclosure.
* **Lead generation data sharing:** Lead generation campaigns that pass opt-in data to multiple downstream recipients.
* **Affiliate network sharing:** Affiliate marketing arrangements where consumer consent is shared across partner networks.

### Possible solutions

* **Update privacy policy:** Explicitly state that mobile information will *not* be shared with third parties for marketing purposes.
* **Disclose data sharing at opt-in:** If data sharing is required, ensure explicit and prominent disclosure at the point of opt-in.
* **Obtain direct consent:** For lead generation use cases, ensure each recipient company obtains its own direct consent.
* **Review TCPA requirements:** Review TCPA requirements for consent transfer and third-party data sharing.
* **Contact support:** If you believe this rejection is incorrect, [contact support](https://support.twilio.com).

### Additional resources

* [A2P 10DLC Registration Guide](/docs/messaging/compliance/a2p-10dlc)
* [Campaign Registration Best Practices](https://help.twilio.com/hc/en-us/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)
* [CTIA Messaging Principles and Best Practices](https://www.ctia.org/the-wireless-industry/industry-commitments/messaging-interoperability-sms-mms)