# 30888: Campaign vetting rejection - Age Gate Not Present / Not Acceptable

Log Type: APPLICATION

Log Level: ERROR

## Description

The campaign submission has been reviewed and it was rejected due to Age Gate issues.

### Possible causes

The campaign cannot be approved because you indicated that the campaign includes age-gated content, but an Age Gate is not present or is not acceptable on your website and/or opt-in policy.

### Possible solutions

Please verify and add a robust age gate to your website or opt-in policy. Resubmit the campaign with the updated age gate information for review.

Additional help resources

* [Age Gating](https://www.twilio.com/en-us/legal/messaging-policy#:~:text=Age%20and%20Geographic%20Gating\&text=In%20addition%20to%20obtaining%20consent,where%20the%20recipient%20is%20located)
* [A2P 10DLC campaign approval best practices](https://support.twilio.com/hc/en-us/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)