# 30527: Toll Free verification rejection - Business Registration Number is Missing or Invalid

Log Type: TWILIO

Log Level: ERROR

## Description

The business name or brand listed in your submission does not align with your registered business details. This inconsistency may be due to:

Using a brand name that differs from your registered business name Operating under a "Doing Business As" (DBA) name but leaving the DBA field blank

### Possible causes

The business registration number does not match the brand name.

### Possible solutions

[Why was my Toll Free Verification Rejected?](https://support.twilio.com/hc/en-us/articles/9321443984155-Why-Was-My-Toll-Free-Verification-Rejected)

[Required information for Toll-free verification](https://support.twilio.com/hc/en-us/articles/13264118705051-Required-Information-for-Toll-Free-Verification)

[Toll-Free best practices](https://support.twilio.com/hc/en-us/articles/360038172934-Information-and-best-practices-for-using-Toll-Free-SMS-and-MMS-in-the-US-and-Canada)