# 30481: Toll Free verification -  Requested Cancellation  

Log Type: TWILIO

Log Level: ERROR

## Description

The toll-free verification request was canceled after a cancellation request was submitted.

### Possible causes

* A customer submitted a request to cancel the toll-free verification.

### Possible solutions

* Submit a new toll-free verification request if you still need to verify the number.

#### Additional resources

* [Toll-Free Verification Console Onboarding Guide](/docs/messaging/compliance/toll-free/console-onboarding)
* [Delete a toll-free verification](/docs/messaging/compliance/toll-free/console-onboarding#delete-a-toll-free-verification)
* [Get started with toll-free verification using the API](/docs/messaging/compliance/toll-free/api-onboarding)