# 30138: CAA records prevent Let's Encrypt from issuing certificates.&#x20;

Log Type: APPLICATION

Log Level: ERROR

## Description

Managed cert cannot be created due to CAA record complications

### Possible causes

CAA Records are present and don't include letsencrypt.org

### Possible solutions

To fix this, either:

1. Add 'letsencrypt.org' to your CAA records
2. Remove the CAA records entirely
3. Use a different certificate authority
