# 30041: Message from a restricted/unregistered sender sent to a number in country that requires sender registration

Log Type: APPLICATION

Log Level: ERROR

## Description

You sent a message to a mobile number in a country that requires your Alphanumeric Sender ID to be registered. It looks like the Sender ID you used isn't registered for your account in that country, or it's restricted and you're not yet authorized to use it there.

### Possible causes

You sent a message to a mobile number in a country that requires your Alphanumeric Sender ID to be registered. It looks like the Sender ID you used isn't registered for your account in that country, or it's restricted and you're not yet authorized to use it there.

### Possible solutions

* The Alphanumeric Sender ID you used needs to be registered in the destination country, and our records show it's not currently registered for your account.
* Use [this form](https://console.twilio.com/us1/develop/phone-numbers/sender-ids/applications/create) to register or request authorization for your Alphanumeric Sender ID in that country. Visit our [SMS Guidelines](https://www.twilio.com/en-us/guidelines/sms) to learn more about the destination country's registration requirements for Alphanumeric Sender IDs.

If you'd like more details, please visit our [Help Center for information on Alphanumeric Sender ID Registration](https://help.twilio.com/articles/223133767-International-support-for-Alphanumeric-Sender-ID), or our [Twilio Help Center article on charges for error codes](https://help.twilio.com/articles/223181728-Will-I-be-charged-if-Twilio-encounters-an-error-when-sending-an-SMS).
