# 30020: Internal Failure with Message Scheduling

Log Type: TWILIO

Log Level: ERROR

## Description

An internal error has occurred with Message Scheduling that prevented Twilio from processing your request.

### Possible causes

* Twilio experienced an internal failure while processing the scheduled message.

### Possible solutions

* If the error persists, contact Twilio Support to help figure out what happened and how to fix it.
* Note the time of the error and what you were trying to do when it occurred.

#### Additional resources

* [Message Scheduling](/docs/messaging/features/message-scheduling)
* [Message Scheduling FAQs and Limitations](https://help.twilio.com/hc/en-us/articles/4412165297947-Message-Scheduling-FAQs-and-Limitations)
* [Troubleshooting](/docs/comms/troubleshooting)