# 30002: Account suspended

Log Type: TWILIO

Log Level: ERROR

## Description

This message failed because your account was suspended after this message was queued but before it was sent by Twilio.

### Possible causes

* Account was suspended for lack of funds after your message was queued but before it was sent by Twilio.
* Account was suspended because Twilio detected a violation of our Acceptable Use Policy.

### Possible solutions

* Please [contact Twilio support](https://www.twilio.com/console/support/tickets/create).